Big Enough to Deliver, Small Enough to Care

TWC (Total Water Care) was founded in 1992. We have steadily grown to a UK-wide team of water hygiene experts, chemical specialists, experienced engineers and plumbers, supported by our skilled, valued and professional customer care staff at our Bicester Head Office.

We are registered with the Legionella Control Association and hold many Safety, Quality and Environmental Accreditations, including ISO9001 and Construction Line Gold Membership.

Experience & Expertise

No two customers are the same, and neither are their requirements. Consequentially, we listen to clients’ needs, then devise and implement our services to meet their needs and their needs alone.

We look after clients from all commercial and public sectors including offices, academic, healthcare, residential, leisure, retail and councils.

TWC provides Total Water Care, looking after you, your water, your staff, our environment, and your reputation. Our business is founded on expertise, experience, integrity and being attentive to our clients’ needs.

Remedial Plumbing Works

Part of the Celnor Group

In 2024, TWC joined the Celnor Group – an international leading network in the Testing, Inspection, Certification and Compliance (TICC) sector.

Celnor brings together more than 40 specialist businesses across the UK, USA and Europe, operating in four core divisions: Built Environment, Safety & Compliance, Risk Management, and Analytical Sciences.

As part of this collaborative network, TWC has become part of a deep pool of expertise, technical resources and shared innovation. The Group’s entrepreneur/founder-led companies work together to share knowledge, pursue joint tenders, and scale to deliver integrated, large-scale solutions that strengthen efficiency and client value.

Celnor is built on collective strength, not hierarchy – a community where members learn from each other’s methods, share best practices, and uphold a reputation for quality, safety, and compliance across multiple industries and regions.

Visit Celnor
About us

Contact us

TWC Services have been making water work since 1992. We believe in what we do, and so do our clients.

Our water treatments and water hygiene services – and our strong customer focus – make us the natural choice. Our site will tell you more about what we do, and how we can help you.
  • Decades of experience
  • Nationwide coverage
  • Clear communication
  • Support when you need it

Contact our team